At Fossilseum, we are committed to protecting your privacy and safeguarding the personal information you share with us. This policy explains how we collect, use, store, and protect your data.
Information We Collect
1. Personal Information
When you interact with our website or make a purchase, we may collect the following personal details:
- Name
- Email address
- Shipping address
- Billing information (e.g., payment method)
2. Communication Data
If you contact us with questions, feedback, or customer service requests, we may retain a record of your communication to better assist you.
3. Website Usage Data
We collect information about how you use our website, including:
- Pages visited
- Time spent on pages
- Browser/device type
- Referral sources
This data helps us analyze performance and improve user experience.
How We Use Your Information
- Order Fulfillment: To process payments, fulfill shipments, and notify you about your order status.
- Customer Support: To respond to inquiries, offer support, and resolve issues effectively.
- Marketing (with your consent): If you opt in, we may send newsletters, promotional emails, and product updates.
- Site and Service Optimization: Usage data helps us improve our website’s functionality, product offerings, and user experience.
Data Security
We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, and access restrictions.
Information Sharing
We do not sell, rent, or trade your personal information. However, we may share data with trusted third-party service providers (such as payment processors or shipping partners) who assist in operating our business. These partners are contractually obligated to maintain the confidentiality of your information.
Cookie Policy
Fossilseum uses cookies to:
- Enhance website functionality
- Personalize user experience
- Track site performance and traffic
You may choose to disable cookies in your browser settings, though this may impact certain site features.
Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent for marketing communications
To exercise these rights or request further information, please contact us at fossilseum@proton.me.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we recommend reviewing it periodically to stay informed.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: fossilseum@proton.me