Buy Fossils support
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We’re here to help you uncover the ancient past.
Whether you’re a museum curator, private collector, educator, or a curious enthusiast, the BuyFossils team is ready to answer your questions, provide guidance, and ensure you receive specimens that meet your needs.
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Calle del Silicio 22,46009 Valencia,
Spain
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We’re committed to making every fossil purchase clear, carefully documented, and easy to understand. Contact us for help selecting a specimen, confirming documentation, or checking delivery details.
Answers before you order
Frequently Asked Questions
Are the fossils real or replicas?
Fossils sold on our website are authentic natural specimens unless clearly marked as replicas in the product description. Every authentic fossil comes with a Certificate of Authenticity, including locality, age, and formation data. We never pass off replicas as real specimens — our integrity is our business.
Where do the fossils ship from?
Orders are shipped from our international logistics hubs in Spain, Morocco, or the United States, depending on fossil type and inventory. All shipments include full tracking, and customs paperwork is handled on our end.
How long does shipping take?
Average delivery times are:
- Spain & EU: 5–10 business days
- International: 10–19 business days
Some items may take longer depending on warehouse origin and customs processing. We will always provide tracking and realistic estimates at checkout.
Do you work with museums or educational institutions?
Yes. We have supplied fossils to schools, universities, and private collections worldwide. If you’re purchasing for an institution or need documentation for scientific use, contact us directly for tailored support and sourcing.
What if I receive a damaged item?
If your fossil arrives damaged, please contact us within 48 hours with photos of the packaging and specimen. We’ll either replace the item, issue a refund, or provide store credit, depending on availability and your preference.
Can I return a fossil if I change my mind?
Absolutely. We offer a 30-day return policy. As long as the fossil is returned in its original condition and packaging, you’ll receive a full refund minus shipping. No hassle, no interrogation — just respectful service.